We are making sure to not waste any opportunity we have to learn about ourselves, our truck, about business, and life.

One take-away from yesterday is, "Always, always ask two more questions than you're comfortable asking."

By so doing, you'll 1) likely get closer to the solution and 2) be able to navigate around the people you're working with.

Example: I ordered a part for the brake system. I was told that it was unavailable. I went and researched the part and brought back my findings to the store. They were surprised that it was actually there! I proudly took the part to be assembled at the shop.

It was the correct part according to my research. But it still didn't fit the actual application.

After asking two more questions (at a different store), we were able to find the right part that fit exactly.

If something's not quite fitting, it's not necessarily the wrong part. It may be that you're asking the wrong question.